For Volunteers

To log into Optima go here 

We have provided you with a list of the in-service training’s we offer our volunteers. If you are interested in attending any of the upcoming training’s, contact our Volunteer Coordinator, Jessica Henderson (jessica@casafirst.org). 

2022 In-Service Training

In-Service Date Hours

Ongoing Independent Trainings

Monthly Peer Support group counts as in-service. Monthly
How childhood trauma affects health across a lifetime-Nadine Burke Harris Ted Talk link here Any date 15 min
True Justice: Bryan Stevenson’s Fight For Equality link here Any date 1.4
The film Just Mercy is inspired by the book mentioned above and is free to watch (this month only) link here Any date 2.16
If you have a Netflix subscription- The Trials of Gabriel Fernandez (please be advised that this may be hard to watch): link here Any date 6 hrs

 

 

 

 

Grievance Procedure & Policy

All employees and Volunteer Advocates are entitled to full consideration of problems arising from their work and have the right to a confidential and impartial hearing of any complaint.

If the matter cannot be settled informally through discussion, the employee may request in writing a review by the Board of Directors, and the Volunteer Advocate may request in writing a review by the Executive Director. The Board or the Executive Director, as the case may be, will examine the problem, make necessary inquiries and, based on the facts presented, make a final and binding decision regarding the complaint.

If there is suspicion of abuse or neglect of a client, a report must be made to the Executive Director immediately.  The Executive Director will immediately investigate the allegation, notify the Board of Directors and take appropriate legal action. The grievance report and a summary of the action taken will be maintained on file.

466 W. San Francisco Street
Santa Fe, New Mexico 87501

(505) 820-1500